It ain't what you don't know that gets you into trouble;
it's what you know for sure, that just ain't so.

Mark Twain

our services


Customer value and impact is what our work is targeted to!

Have a read, give us a call or drop an email. Response time < 24 hrs.

agile delivery

Project Management Services

We have been in your shoes, made the mistakes and learned. We help you deliver valuable change in an agile manner. As scrum masters, product owners or project managers.
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developing self-organizing teams

Change Management

Readiness for change requires the right approach where the why is of over-riding importance. Effective training & coaching, respectfull transistions.
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process consulting

Process Management Services

Effective and efficient supply chain, sales and HR-related processes. Application driven BPM. Responsive and lean.
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sales agility

We have felt the excitement of starting new companies; felt the pain of the erratic revenue. Revenue is good, predictable revenue is better.
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agile delivery

Project management services

Challenge

For a very long time, people have been doing projects, and for a very long time some people have been messing up their projects. Good approaches and techniques are 'out there', but which one to use and how? Iterative? Waterfall? And when it comes to managing projects these days, there are many challenges faced by project managers, middle management or executives, and project team members. The five most common project management challenges include:

  • geographically dispersment of project teams
  • constantly changing scope and priorities
  • over-booked or unengaged people
  • to estimate the work, set the risks, deep knowledge is required.
  • spending too much time in status meetings instead of producing deliverables

Let's re-use smartly and not re-invent the wheel

We have been in your shoes and strongly believe in the power of people and pragmatic use of standards, so we use the proven Agile and PRINCE2 frameworks to deliver.

Our services

After unifying the problem a clearly defined project vision is created to work towards. From this we build a productive team, work through achievable planning, create clear budgets, and foster readiness to respond to changing situations. Throughout we work with new priorities, maintaining clear and concise communications with the project customer and other stakeholders. Since your size does not fit all, our approach is adaptive, quick and flexible.

To reduce risk, we prefer to fail fast, learn and adapt. All to ensure predictable delivery of the envisioned solution.

We help you deliver predictable projects for:

  • business agility with learning and training
  • process improvement projects in areas such as product development, RTI pool management, procure-to-pay, and sales
  • complex product development using Design Thinking and Agile Scrum
  • application implementations for SCM, ERP (e.g. SAP), governance (IAM) and returnable packaging (RTI)
  • sales people development

If you know you need some support, yet don't know when it is needed or how much, we offer a bank of retained service days to be used on an ad-hoc basis.

Agile coaching and training services

We acknowledge that there are many skills required to running successful projects. You might have people in your origination who excel in some areas of project management, but sometimes lack the competencies in others (like risk or quality management). To assist, we work with Scrum-certified scrum masters, experienced product owners ("PO") and offer Agile coaching supplemented by tailored training.

Insight in progress

To provide transparancy that gives you control, we prefer online collaboration tools such as Aha! (great for roadmaps and product management), Trello or Agile Cockpit and ProjectReports for easy reporting.

self-organizing teams

People development & change management services

Challenges

Creating and maintaining a capable, motivated, flexible and mobile workforce is indispensible for any organization. This requires:

  • recruiting talent and finding solutions for flexible and temporary sourcing
  • organizing internal mobility and career planning
  • training and developing talent, also for temporary and flexible workforce
  • ensuring sustained staff motivation despite numerous changes and increasing pressure
  • provide certainty and stability, setting goals and driving change to ensure that the momentum is used

Our services

To address these challenges, we help you deliver:

  • communication planning and stakeholder management
  • learning and development strategies
  • training development, coaching and change management
  • skills and competency management frameworks
  • talent and performance management
  • staffing and recruitment
  • implementing an optimized HR operating model
  • with senior professionals as trainers, coaches and HR business partners

Effective change requires the right approach.

Whether people change is largely determined by why they change. And they are most successful at changing when they choose to change. This is where change initiatives can create problems, because it’s often imposed rather than invited. When we feel something is being imposed on us – even if it’s for our own good – our natural reaction is to resist. So if you’re trying to help someone change, your first consideration should be to approach him or her in a way that enhances, rather than dampens motivation. Focus on asking more questions and giving fewer lectures. Our work is to help people uncover and strengthen motives they already have, so they’re more inclined to take action. Think of conversations as interviews instead of sermons, and you’ll be far more successful in helping people change.


make smaller things, keep it simple

Process consulting services

Challenge

Process management ("BPM") is a management discipline that focuses on understanding and defining what the end-to-end processes are, how they can be monitored and measured, where opportunities for improvement or problems to be solved are situated, and how effective process improvements can be realized in a sustainable way. Adaptability is needed.

Customer oriented organizations are able to deal with inter-departmental and cross-functional objectives, end-to-end resource allocation and constraints, roles and responsibilities to manage processes, and last but not least, a culture and human attitude focusing on the customer and allowing for collaboration throughout the organization.

As we strongly believe in standards, we work Lean and use the easy to understand Business Process Management Notation ("BPMN").

Learn more about BPMN at the Business Process Incubator.

Our services

Combining our process management expertise with sound domain knowledge is key to successful implementation of effective and efficient processes. Deep domoain knowledge in procure-to-pay, supply chain, finance and systems knowledge is thoroughly embedded in the work we deliver:

  • process analysis - defining process and operational requirements for new or changing business applications
  • process design and lean implementation
  • process governance - create management capabilities in an end-to-end and cross-departmental view
  • process performance management - develop and implement performance measurements using KPI's and score cards.

We don't do it alone. We collaborate with specialists such as the cool team at Y-our for returnable transport items.

And ... don't forget to check out their RTI pool analysis tool too !!

To get more responsiveness out of our process consulting services, combine it with our Agile project and change management.


sales agility

Predictable revenue services

Challenge

We have felt the excitement of starting new technology companies, raising money and hiring; we have felt the pain of the erratic revenue roller coaster, layoffs and failed businesses. We have the experience of not having a clue how to make the numbers promised to executives or investors. We’ve laid awake at night, stressed and anxious, and dreading to go into work day after day. And since then, we’ve discovered that all this frustration and uncertainty in sales can be avoided. Revenue’s great… but predictable revenue is better.

This is what we do

Based on the work of Geoffrey Moore on High Tech Marketing and thinking shared by Aaron Ross, we consult/coach to help you reach predictable revenue for your company. No matter what kind of help you want, freeby ideas or a consulting relationship, we are here to help you succeed not just in getting started, but in building a responsive organisation.

For example, just as important as defining your sales & lead generation processes is the energy and enjoyment of the people involved. A sales team that burns out and overworks its people is not scalable! A “churn and burn” strategy won’t maintain the energy and creativity required to attract and develop the great people a company needs to grow year after year.

Where to begin

Here are our top recommended places to start:

client portfolio


with lots of fun and energy, we help these and other customers move forward




let's meet and get going towards a responsive organisation!